Training Manager at Old Mutual South Africa

The role: Training Manager at Old Mutual South Africa, a banking employer in Ghana, focused on building high-performing sales teams through targeted training. The employer is Old Mutual South Africa, operating in Ghana. What you will do: Design and deliver training programs on sales techniques, product knowledge, and customer advisory skills. Partner with sales leadership to improve conversions and drive premium growth. Track training impact through KPIs and refine learning strategies. Oversee the Sales Academy's strategic direction, budget, and program delivery. Lead a team of training professionals, mentor them, and foster a collaborative learning environment. Conduct needs assessments to identify skills gaps based on market trends and performance data. Develop engaging training using methods like instructor-led sessions, online learning, gamification, and simulations. Facilitate dynamic sessions to maximize knowledge retention. Implement evaluation methods to assess program effectiveness, analyze data, and update programs based on feedback and industry trends. Stay current with adult learning principles and integrate new technologies. Build relationships with stakeholders like HR, product development, and compliance teams. Collaborate with external training providers and champion learning within the company. What you need: Professional experience in training and development, preferably in banking or sales environments. Proven ability to design and deliver training programs covering sales, product knowledge, and customer advisory skills. Experience in curriculum development using diverse instructional methods. Strong skills in needs assessment, KPI tracking, and program evaluation. Ability to lead teams, mentor professionals, and foster collaborative environments. Experience building relationships with cross-functional stakeholders. Familiarity with adult learning principles and modern training technologies. Ability to align training initiatives with business objectives and drive measurable performance improvements. How to apply: Use the Apply link on this page.

Source: JobWeb Ghana