Campaign Operations & Execution Specialist at Telecel

The role: The position is a Campaign Operations & Execution Specialist at Telecel Ghana. The employer is Telecel, a telecommunications company operating in Ghana. The job is based in Accra. What you will do: You will implement and execute a customer value management strategy to maximise customer lifetime value and grow revenue from the customer base. You will manage the configuration, execution and monitoring of direct marketing campaigns that increase customer engagement and revenue. Your duties include working with the CVM tool vendor, collaborating with product owners to translate requirements into campaign briefs, performing user acceptance testing, validating business rules, launching campaigns and monitoring performance after launch. You will also maintain campaign documentation, update processes and templates, and review the campaign platform for future improvements. What you need: You must have a university degree or equivalent qualification. You need strong SQL skills and experience with relational OLTP databases, with OLAP knowledge as an advantage. You should have excellent systems integration abilities to work with customer data in the campaign platform. Experience in the telecom industry is preferred. You must be detail‑oriented, able to work in a changing environment, and capable of delivering results under tight deadlines. Strong communication skills are required to influence stakeholders and drive the CVM strategy. How to apply: Submit your application by clicking the online link on the Jobweb Ghana site and completing the application form. The closing date for applications is 02 October, 2026.

Source: JobWeb Ghana